Contact Sysadmins
Last updated on Thu, 2012-02-23 13:08 
How to Seek Help with A Computer Problem
The best way is to submit a trouble-ticket by sending an email to sysa...@phas.ubc.ca.
A Trouble Ticket will be created and an appropriate person will respond ASAP.
- For issues related to Cluster Support/HPC, send an email to h...@phas.ubc.ca instead.
- For issues relating to this public web site, please use the Website Feedback Form
- Issues relating to the secure/internal web site should be directed to sysa...@phas.ubc.ca.
PHAS IT Staff
The following table lists the IT staff and their main areas of responsibility. The list of responsibilities is not exclusive, since all system administrators have broad expertise, but is included to indicate the best person to contact for a non-urgent problem.
| Hongyun Sun hong...@phas.ubc.ca |
Hennings 203C 9-604-240-7338 M-F 8:00-4:00 |
student/computer lab maintenance desktop computers (Windows) support general network user support |
| Gerry Grieve gri...@phas.ubc.ca |
Hennings 205B 2-4320 M-F 9:30-5:30 |
student/computer lab server admin. *.astro.ubc.ca server maintenance (www and ariel) general research support secure web site: job applications, course archive |
| Ron Parachoniak r...@phas.ubc.ca |
Hennings 203C 604-838-6437 M-F 8:00-4:00 |
*.phas.ubc.ca server admin. (filesvr, backup, web and mail) firewall (FWSM) administration |
| Mary Ann Potts m...@phas.ubc.ca |
Hennings 203A 2-6913 M/T/Th/F 9-5 (W off) |
network administration user account maintenance dept. directory and email list maintenance secure web site |
| Ovidiu Toader h...@phas.ubc.ca |
Hennings Room TBA Schedule TBD |
cluster support high performance computing |
